EDIBLES IN RICHMOND

Kingsway Cannabis

2138 Kingsway, Vancouver, BC V5N 2T5, Canada

Last Updated: August 30, 2026

Kingsway Cannabis ("we," "us," "our," or "the Company") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, shop in our store, or otherwise interact with us. This policy is designed to comply with the Personal Information Protection Act (PIPA) of British Columbia and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA). By using our website or visiting our store, you consent to the practices described in this policy.

Information We Collect

We collect personal information in a few different ways, depending on how you interact with us. When you visit our store, provincial cannabis retail regulations require us to verify your age before permitting entry or completing a sale, which means we may collect and, in some cases, briefly retain identifying information from a valid government-issued photo ID such as your date of birth. When you use our website, we may collect information you voluntarily provide, such as your name, email address, phone number, and any messages you send us through a contact form. If our site includes e-commerce, order-ahead, or delivery functionality, we also collect information necessary to process transactions, including billing and delivery addresses and payment-related details (note that full payment card numbers are typically processed by a third-party payment processor and are not stored directly by us). Like most websites, we may also automatically collect certain technical information when you browse our site, including your IP address, browser type, device information, pages visited, and the date and time of your visit, often through the use of cookies and similar tracking technologies.

How We Use Your Information

We use the personal information we collect for legitimate business purposes directly related to operating Kingsway Cannabis. This includes verifying your age and identity to comply with BC cannabis retail laws, processing and fulfilling purchases or delivery orders, responding to inquiries and customer service requests, improving our website and in-store experience, and communicating with you about promotions, new products, or store updates if you have opted in to receive such communications. We may also use aggregated or de-identified data for internal analytics purposes, such as understanding which products or pages are most popular. We do not use age-verification information collected at the point of entry or sale for any purpose beyond confirming legal age and, where required, for regulatory recordkeeping.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience, remember your preferences, and gather analytics about site usage. You can control or disable cookies through your browser settings, though doing so may affect certain features of the site. If we use third-party analytics tools (such as Google Analytics) or advertising pixels, those providers may collect information about your visits to our site and other websites in accordance with their own privacy policies.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, delivery partners, IT service providers, or marketing platforms, and these providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose personal information when required by law, such as in response to a valid request from a regulatory body like the BC Cannabis Control and Licensing Branch (CLBC), law enforcement, or a court order, or when necessary to protect the rights, property, or safety of Kingsway Cannabis, our customers, or the public.

Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal and regulatory obligations (including any recordkeeping requirements imposed by BC cannabis retail regulations), resolve disputes, and enforce our agreements. Age-verification details are generally retained only as briefly as required for compliance purposes and are not used for any secondary purpose.

Your Rights

Under BC's Personal Information Protection Act, you have the right to request access to the personal information we hold about you, request corrections to inaccurate information, and withdraw consent for certain uses of your information (such as marketing communications), subject to legal and contractual restrictions. To exercise any of these rights, please contact us using the information below, and we will respond within the timeframe required by applicable law.

Age Restriction

Our website and in-store services are intended only for individuals who are 19 years of age or older, in accordance with BC cannabis laws. We do not knowingly collect personal information from individuals under the age of 19, and any such information discovered will be deleted promptly.

Third-Party Links

Our website may contain links to third-party websites, such as licensed producer sites or social media platforms. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "Last Updated" date, and we encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Kingsway Cannabis

2138 Kingsway, Vancouver, BC V5N 2T5, Canada

Phone: 604-902-9232

Email: info@kingswaycannabis.com